Intervention+Coach+Questionnaire

Intervention Coach Questionnaire
· Do you know or have access to the Clay County School District’s Strategic Plan/Outlook (Mission, Vision, and Organizational Goals)? Has anyone explained it to you? · Please describe the role Intervention Coaches play in accomplishing or meeting organizational objectives (where do coaches fit within the organization)? · Do you feel supported by your organization? Please explain? · Has your supervisor or someone within your organization explained your role in meeting organizational objectives? || · Please describe/list your customers (to whom do you provide service)? · Please describe the services you provide to your customers?
 * =====Organizational View – Looking Up===== || The questions below are intended to help coaches understand or identify the role they play within the organization.
 * =====Customer – Who you serve===== || The customer-centric questions below are intended to assist intervention coaches in understanding their customers

· Do you receive feedback from your customers? If so, in what form (verbal, written, emails, etc.)? · Do you feel rewarded by providing service to your customers? || Continued on next page

Intervention Coach Questionnaire, Continued · Please describe your job responsibilities – workflow? What is the process for performing your job on a day-to-day basis? · Do you have access to the policies and procedures that describe your job and responsibilities? · Do you feel you have a clear understanding of your job responsibilities? · Do you have the resources for accomplishing your job as an intervention coach? Some examples include (Training, Job Aids, Time, Staff, Tools, Space) · Do you feel there are any roadblocks, difficulties in accomplishing your tasks? Please explain? · Can you describe any assistors, (resources) that make your job easier to accomplish? This could tools already available or those you desire. · Do you feel supported and appreciated for the work you do? · What is your motivation for performing assigned tasks? · Are expectations of clearly defined, and do your expectations match those put forth by supervisors or the organization? · Do you feel supported, are you provided with motivation and incentive to accomplish assigned tasks? · Please describe a perfect day in your work environment? (Not sure about this, but I would like to hear in their own words what a great day at the office would entail). ||
 * =====Work Environment===== || The questions below allow intervention coaches to evaluate their work environment.